Your
No.1 online store for superb value entertainment software.
Contact
Us
If
you need help, have an idea to
improve the site or
even if you have a compliant, then get in touch with us immediately!
Listed below are the various reasons that you might want personal
contact, and we've outlined below what you should do, or who you should
contact in each event. In any event, please include your phone
number, item/s name and your full address.
ALWAYS
state WWW.SOFTWARE-OFFERS.CO.UK
in your email
Subject Field
Order
Enquiries
If
you have any questions about your
order, please
contact our Order Services Team. Email info@plexus7.co.uk. Remember to include all
relevent information, failure to state order details, names/addresses,
dates etc will result in a long delay in responding to your email.
ALWAYS
state WWW.SOFTWARE-OFFERS.CO.UK
in your email
Subject Field
Complaints
If
you have a complaint about your
order or service
from V-Direct, please contact us. Email info@plexus7.co.uk. Remember to include all
relevant information, failure to state order details, names/addresses,
dates etc will result in a long delay in responding to your email.
ALWAYS
state WWW.SOFTWARE-OFFERS.CO.UK in
your email
Subject Field
Technical
Support
If
you have any support questions
about your order ,
please contact our Tech Services Team. Email info@plexus7.co.uk. Remember to include all
relevent information, including Operating System Information, failure
to state order details, names/addresses, dates etc will result in a
long delay in responding to your email.
ALWAYS
state WWW.SOFTWARE-OFFERS.CO.UK in
your email
Subject Field
Payment
accepted by:
ALL
MAJOR CREDIT-CARDS & PAYPAL ONLY
Est.
Delivery Times:
MOST
ORDERS ARE DESPATCHED/SHIPPED WITHIN 24 HOURS
UK
DELIVERIES ARRIVE NORMALLY WITHIN 2-3 DAYS
OVERSEAS DELIVERIES ARRIVE NORMALLY IN 5-10 DAYS
Stock
Levels:
WE
STRIVE TO ALWAYS KEEP 100% OF ALL PROMOTED TITLE IN-STOCK AT ALL TIMES
Important
Info:
ALL
IMAGES ARE FOR ILLUSTRATION ONLY
BUT SHOULD REPRESENT THAT ITEM
VIRTUALLY
ALL TITLES ARE SUPPLIED IN EITHER DVD OR CD JEWEL CASES WITH COVERS
SOME TITLES MAY REQUIRE SOME COMPUTER KNOWLEDGE
E&OE, ALL TRADEMARKS ARE ACKNOWLEDGED.
WWW.SOFTWARE-OFFERS.CO.UK
POBOX
583, Swindon, SN25 3WB UK
Tel:
0778 915 2830 (not
24hours)
info@plexus7.co.uk
CONSUMER
PROTECTION (DISTANCE SELLING) REGULATIONS 2000
This
site is owned and opperated by WWW.BUTTERFLY-MEDIA.CO.UK
We try
really hard to make sure that all our
customers receive the games and products that they want, promptly and
in the best of condition. Unfortunately this is'nt always in our
control, and mistakes and breakages do happen. Sometimes you might have
even ordered the wrong CD by mistake, and don’t realise it
until
you receive it!
If
you want to return your goods for
exchange, send
them back to us within seven days of receipt, in unused, un-opened
condition.
If
you are returning goods simply
because you have
changed your mind, they must be unopened and in perfect condition and
returned to us within 7 days to:
(Dept
DH) POBOX 583, SWINDON, SN25 3WB
This
does not affect your statutory rights
If
you are returning damaged or faulty
goods, please
return to:
(Dept
FC) POBOX 583, SWINDON SN25 3WB
As
proof of postage cannot be regarded
as proof of
delivery, therefore we would suggest that you use recorded delivery,
registered post or a courier to send items back. On expensive games it
might also be a good idea to insure the goods for their full value, as
we cannot accept liability for any damage or lost items incurred in the
post.
Whilst
at all times, we try to assure
you of the best
possible service, however in accepting this, your statutory rights are
not affected or limited in any way.
PLEASE
NOTE
-
Consumers
have a 7 days to which to
cancel their order.
-
UK law is the
applicable law.
-
When buying goods
on the internet, you
are entering a legally binding contract
-
We do not pass-on
or sell customers
contact details.
-
Our on-line
credit-card secure-server
has 128bit encryption.
-
We never send out
unsolicited
emails
-
After making a
purchase you will see
an
order confirmation page.
Over 250 exciting PC CD-ROM titles, all with free Worldwide Delivery.
Choose from Games, Tools, Educational and Entertainment
titles - you can order online using all major credit cards or Paypal.
Every Item is held in-stock for super-fast dispatch.
(c)2005 Butterfly-Media.co.uk
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